We proudly stand behind the technology and products that we sell. You may return merchandise in its original condition within 60 days of receiving your order. We will refund the total sales amount, upon receipt and inspection of the returned item(s).

The merchandise must also be in new condition, packed in its original manufacturers box and include all original packaging material, original manuals and any accessories that came with the item.

Purchaser pays return shipping, with a 15% restocking fee if original carton/packing is damaged or missing.

As a service to the purchaser, B&B SALES LLC when requested, will have a FedEx Call Tag issued for the returned item, and will deduct the shipping charge from the full refund credit.

NOTE: A Return Authorization (RA) is required prior to shipping your package back to us. We will only refund shipping costs if the return is a result of our error. You can e-mail us a: bbsalesllc@hotmail.com, subject: RETURN

Any claims for damaged items or discrepancies (for example: missing items in your order), must be submitted to: bbsalesllc@hotmail.com, within 7 business days after delivery. You may also notify us by phone: 1-720-335-6632 or 1-720-936-2095

We will not be responsible for, nor issue a refund, if notified after 7 business days.

If the return is the result of our error, we will issue a complete refund including the return shipping charges upon receiving/inspection of the item(s)

Returns must be shipped FedEx, ground, with items insured for replacement cost. Sorry, we do not ship to Canada.

Items that are returned in unsellable condition, are missing parts, or returned to us without authorization will be charged a 10%-20% restocking fee at our discretion.

If a package is returned to our warehouse or undelivered for any reason by our shipping carrier, and you do not wish to have the package reshipped to you, we will refund the total sales amount minus a $40.00 Shipping Charge.